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Account

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  • I’m new to BOTS, how do I register a BOTS account?
  • Which identification documents does BOTS accept?
  • Why does BOTS require my passport, driver's license, or ID card?
  • I’ve changed my phone number, but I forgot to change it in my BOTS account, what do I need to do to get back into the application?
  • I’ve changed my email and would like to update it in my BOTS account as well. Can you please help me?
  • I moved to another location, but my home address is still the old one in my BOTS account. What can I do to update my address?
  • How can I change the language of the BOTS app?
  • Can I change the displayed currency in the BOTS app?
  • How can I change my login method in the BOTS App?
  • How to Change Your Passcode in the BOTS App?
  • How to Reset Your Passcode in the BOTS App?
  • I cannot log in to my BOTS account. What can I do?
  • How can I verify my bank account for withdrawal?
  • How can I change my bank account for withdrawal?
  • Can I invest in BOTS using a business account?
  • Can I open a BOTS account if I haven’t reached the legal age in my country?
  • My account has been blocked by BOTS, what should I do to regain access to my blocked BOTS account?
  • How can I close my BOTS account and delete my data?
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