FAQ
Frequently asked questions about the BOTS by RevenYOU app
Account
- I changed my e-mail and would like to update it in my BOTS account as well. Can you please help me?
- I moved to another location, but my home address is still the old one in my BOTS account. What can I do to update my home address?
- I changed my phone number, but I forgot to change it in my BOTS account. What can I do in order to access the app again?
- How can I verify my bank account for withdrawal?
- Can I also invest in BOTS with a business account?
- Is the platform safe to use?
Bots
- What could cause a good performing bot to start underperforming?
- What does the category; Test bots mean?
- What is a bot?
- What happens with my money when I stop a bot?
- My bots are suddenly gone, now what?
- Does the bot automatically stop with trading?
Financial
- How to start a bot with my “Available funds”?
- I am unable to withdraw funds from the BOTS app with the error message: "Withdraw payment issue: At this moment, your promotion account boost is locked for withdrawal.” What can I do to withdraw the money I invested?
- Which payment methods can I use?
- Why is my amount delayed?
- Is there a minimum or maximum deposit amount?
- Why is my bot pending?
General
- I am new to the app, what do I do?
- Why are my available funds fluctuating?
- My graph displays a flat line, now what?
- How do I know how much risk I take when using the BOTS platform?
- Who has access to my funds?
- Am I investing in cryptocurrencies?
Referral Program
- How do I know if my code has a letter O or number 0?
- Do I have to meet any requirements to refer a friend?
- How can I share my referral code?
- How do I know when a friend has used my referral code?
- How many friends can I refer?
- I have referred someone, how do I receive my 10 euros?