FAQ
Frequently asked questions about the BOTS by RevenYOU app
Frequently asked questions
- Can I change my bank account to which I want to withdraw my money?
- Is there a minimum amount that I can withdraw?
- What could cause a good performing bot to start underperforming?
- Which payment methods can I use?
- How can I verify my payment method for withdrawal?
- Why is my amount delayed?
Financial
- Is there a minimum or maximum deposit size?
- Why is BOTS working with Banxa?
- Does BOTS charge fees?
- Are my funds safely stored with BOTS?
- Can I lose money when trading on the BOTS platform?
- Are there withdrawal fees?
General
Referral Program
- How do I know if my code has a letter O or number 0?
- Do I have to meet any requirements to refer a friend?
- How can I share my referral code?
- How do I know when a friend has used my referral code?
- How many friends can I refer?
- I have referred someone, how do I receive my 10 euros?
Bots
- What does the category; Test bots mean?
- What is a bot?
- What happens with my money when I stop a bot?
- Does the bot automatically stop with trading?
- Can I stop at any time?
- What is my bot doing?
Account
- Can I also invest in BOTS with a business account?
- Is the platform safe to use?
- Can I change my bank account to which I want to withdraw my money?
- What kind of identification documents does BOTS accept?
- What happens if I can not log in to the app?
- Why does BOTS need my passport, driver's license, or ID card?
New Year Bot!
- Is the New Year Bot a gift?
- Why am I receiving the New Year Bot?
- What is the value of the New Year Bot?
- Can I turn a loss on the New Year bot?
- Why can’t I stop the New Year Bot, is it locked?
- I can’t open my active bots or Bots Store and get a message to update the app?