FAQ
Frequently asked questions about the BOTS by RevenYOU app
Account
- I’m new to BOTS, how do I register a BOTS account?
- Which identification documents does BOTS accept?
- Why does BOTS require my passport, driver's license, or ID card?
- I’ve changed my phone number, but I forgot to change it in my BOTS account, what do I need to do to get back into the application?
- I’ve changed my email and would like to update it in my BOTS account as well. Can you please help me?
- I moved to another location, but my home address is still the old one in my BOTS account. What can I do to update my address?
Bots
- What is a bot?
- What bot should I choose?
- How to stop an active bot, and what happens to my money if I stop my active bot(s)?
- What should I do now that my bots have unexpectedly disappeared?
- Does the bot automatically stop with trading?
- Can I always start a bot?
Financial
- What payment methods can I use to deposit funds in the BOTS app?
- Is there a cost to get started with BOTS?
- How can I make a successful deposit and start my Bot?
- How can I add funds to my running bot?
- Which payment policies apply when I use a direct bank transfer or other methods?
- I made a successful deposit, but my bots don't have any money. What should I do?
General
- I'm new to the BOTS app, what is the best way for me to begin my investment journey?
- On which devices is the BOTS app available?
- Why is there a flat line on my cryptocurrency dashboard?
- How does BOTS determine the risk levels on its platform?
- Who has access to my funds and how safe are my funds with BOTS?
- What assets does BOTS currently support? Am I investing in cryptocurrencies?