How to stop and active bot within the BOTS app?
To stop an active bot in the BOTS app, please follow these steps:
- Launch the BOTS app.
- On the home page, locate the “My bots” section.
- Find the active bot that you want to stop.
- Click on the bot to select it.
- Tap on “Manage bot”.
- Look for the “Stop this bot” button.
- Click on “Stop this bot” to initiate the process of stopping the bot.
What happens to my money when I stop a bot?
When you stop a bot, the money invested in that bot will be transferred to your “Available funds” within the BOTS app. This process usually takes a few minutes, but in some cases, it may take up to 2 business days. The assets held by the bot will be sold on the exchange as quickly as possible, aiming for the best possible price.
Can I withdraw the money from my “Available funds”?
Yes, once the money from your stopped bot is available in your “Available funds”, you have the option to withdraw it to your verified bank account. However, please note that certain costs may be charged for this withdrawal process. For more information, please refer to our FAQ article “Does BOTS charge fees?". The transfer of funds from the app to your bank account typically takes up to 2-5 business days.
Can I use the money from a stopped bot to start a new bot?
Absolutely! The funds in your “Available funds” can be used to start a new bot within the BOTS app. You have the flexibility to choose from various bots and investment strategies available on the platform. For more information, please refer to our FAQ “How to start a bot with my “Available funds”?”
Important Note: By keeping your funds in your “Available funds” until you’re ready to reinvest them, you can also avoid incurring exit fees that are associated with withdrawals. Please note that fluctuations may still be observed due to changes in the exchange rates between the EURO and USD.
Can I partially withdraw funds from an active bot?
Currently, it is not possible to partially withdraw funds from an active bot. However, the BOTS app is continuously being improved, and this feature may be available in the future.
Can I stop multiple bots simultaneously?
Yes, you can stop multiple bots simultaneously by accessing the “Active bots” section in the BOTS app. From there, you can select and manage each bot individually, stopping them as needed.
Should you have any other questions or concerns, please feel free to reach out to our Support Department at firstname.lastname@example.org.