What does "BOTS attempting to reconnect" mean?

“BOTS attempting to reconnect" refers to a message or notification you may encounter while using the BOTS app. It indicates that there is an issue with your internet connection or the server hosting the BOTS app.

What are the possible reasons for seeing this message?

There are two main reasons why you might see the "BOTS attempting to reconnect" message:

• Internet Connection Issue: The message can appear if your device loses internet connectivity. This could be due to accidentally turning off the Wi-Fi or mobile data, or any disruption in your internet connection.
• Server Maintenance or Downtime: The message may also appear when the BOTS server is undergoing maintenance, updates, or experiencing temporary downtime. This could be a result of server restarts or the team working on resolving technical issues.

How can I determine the cause of the issue?

To determine the cause of the "BOTS attempting to reconnect" message, you can check a dedicated status page provided by the BOTS app. You can access this page by clicking here. The status page will provide information about any known issues, maintenance activities, or server downtime. It is recommended to refer to this page to get real-time updates on the app's status.

Can I receive notifications for updates on incidents?

Yes, you can choose to receive notifications when incidents are updated on the status page. On the status page, you will find a "Subscribe" button. By clicking on it and providing your email address, you can sign up to receive notifications for various issues, ensuring you stay informed about any ongoing problems or updates.

What should I do if I see this message?

If you encounter the "BOTS attempting to reconnect" message, you can follow these steps:

• Check your internet connection: Ensure that your Wi-Fi or mobile data is enabled and working correctly.
• Visit the status page: Access the status page at https://status.revenyou.io, to see if there are any known issues or ongoing maintenance activities affecting the BOTS app.
• Wait or seek support: If the issue is related to server maintenance or downtime, it is recommended to wait until the situation is resolved. If the problem persists or there are no reported issues, you can contact our dedicated Support team for further assistance at support@revenyou.io.