If you are experiencing incorrect percentages or if multiple bots are shown with the same percentages, there are a few steps you can take to resolve the issue:
- Update the BOTS app: Check the App Store or Play Store on your device to ensure that you have downloaded the latest version of the BOTS app. If you have an outdated version, updating the app might fix the percentage display issue.
- Check for known issues: Visit the https://status.revenyou.io page to access the BOTS app's status page. Here, you can check for any known issues and see the problems that the technical team is currently addressing. The status page provides information on ongoing incidents and their progress.
- Subscribe to incident notifications: On the status page, you can click on the "Subscribe" button and provide your email address to receive notifications when incidents are updated. This way, you can stay informed about any developments regarding the percentage display issue.
- Restart the app: After updating the BOTS app, try restarting it to see if the percentages now appear correctly. Sometimes, a simple restart can resolve minor display issues.
- Contact Support: If the percentages still do not appear correctly after updating the app and restarting it, you can reach out to our Support department for further assistance. Contact us during office hours (9am-6pm CET) from Monday to Friday via email at support@revenyou.io. Please provide us with the details of the issue you are facing, and we will be able to help you troubleshoot and resolve the problem.
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