Frequently asked questions
- Which payment methods I can use?
- How can I verify my payment method for withdrawal?
- Why is my amount delayed?
- Why is my bot pending?
- What should I do when I'm stuck in the first screen?
- My bots are suddenly gone, now what?
- My graph displays a flat line, now what?
- Can I stop a bot that is trading?
- Can I withdraw my money?
- I keep logging in with an SMS code, can I change this?
- It seems that I cannot log in
- It seems that there is no money on my bots
- The percentages appear to be incorrect
- What does 'BOTS attempting to reconnect' mean?
- How do I know what my bot is doing?
- I forgot my passcode, now what?