Dave

  • Total activity 645
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Activity overview

Latest activity by Dave
  • Dave created an article,

    My bots are suddenly gone, now what?

    Do not be afraid, your bots are never really gone.  It can sometimes happen that because of a new update or a busy server the app has difficulties with loading all the screens and functions. The t...

  • Dave created an article,

    Can the bots go short as well?

    At the moment this is not possible. We are developing this possibility, but there is not an exact date for when this is possible. Obstacles as expensive costs on the exchanges or unclear processing...

  • Dave created an article,

    My graph displays a flat line, now what?

    If you have a flat line when your dashboard is displaying cryptocurrency, this might happen because the bot has not taken a position. The bot is then waiting for the right moment to take a position...

  • Dave created an article,

    How is it possible that my graph does not correspond with another persons' graph?

    If you have invested in a bot, then the bot will immediately begin with working, but this does not mean that it takes a position instantly. The bot analyses the different trading prices and waits ...

  • Dave created an article,

    I receive a lot of phone calls from an unknown phone number from Londen, UK.

    The phone number is linked to our SMS service. After requesting an SMS code in the app, you have a limited time of five minutes to log in with the SMS code. The phone number from Londen, UK calls y...

  • Dave created an article,

    Can I also invest in BOTS with a business account?

    Yes, you can invest with a business acount, but you need to request a LEI code to do this. You can request a LEI code at the Chamber of Commerce (Kamer van Koophandel (KvK)) if you are registered i...

  • Dave created an article,

    How do I know how much risk I take when using the BOTS platform?

    BOTS scales the risk levels from 1 to 12, in which 1 is almost completely risk free and 12 is the most risky. BOTS scales the bots based on the annual volatility of returns on the level of bots. BO...

  • Dave created an article,

    What happens with my money when I stop a bot?

    If you stop a bot, the money will go to your 'Available funds'. From there, you can start another bot or withdraw the money to your bank account. To withdraw your money, certain costs are charged f...

  • Dave created an article,

    What does 'BOTS attempting to reconnect' mean?

    This can mean 2 things.  Option 1: It could be that you accidentally switched off the WiFi or mobile data, which causes the app to disconnect.  Option 2: It could be that our server is restarting ...

  • Dave created an article,

    The percentages appear to be incorrect

    It could be that some percentages appear to be incorrect, or multiple bots are shown with the same percentages. Check the Appstore if you have downloaded the latest version of the app. If you have...