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Activity overview

Latest activity by Dave
  • Dave created an article,

    My bots are suddenly gone, now what?

    Do not be afraid, your bots are never really gone.  It can sometimes happen that because of a new update or a busy server, the app has difficulties with loading all the screens and functions. The ...

  • Dave created an article,

    Can the bots go short as well?

    At the moment this is not possible. We are developing this possibility, although, at this time, there is no information regarding an exact date for when this is possible. Obstacles such as expensiv...

  • Dave created an article,

    My graph displays a flat line, now what?

    If you have a flat line when your dashboard is displaying cryptocurrency, this might happen because the bot has not yet taken a position. In this case, the bot is then waiting for the right moment ...

  • Dave created an article,

    How is it possible that my graph does not correspond with another person's graph?

    If you have invested in a bot, then the bot will immediately begin working, but this does not mean that it takes a position instantly. The bot analyses the different trading prices and waits for t...

  • Dave created an article,

    Can I also invest in BOTS with a business account?

    Yes, you can invest with a business account, but you need to request a LEI code to do this. You can request a LEI code at the Chamber of Commerce (Kamer van Koophandel (KvK)) if you are registered ...

  • Dave created an article,

    How do I know how much risk I take when using the BOTS platform?

    BOTS scales the risk levels from 1 to 12, in which 1 is almost completely risk-free and 12 is the riskiest. BOTS scales the bots based on the annual volatility of returns on the level of bots. BOTS...

  • Dave created an article,

    What happens with my money when I stop a bot?

    You can stop an active bot by clicking on the bot on your home screen. Then, press 'Manage bot' --> 'Stop this bot'. If you stop a bot, the money will go to your 'Available funds'. This usually onl...

  • Dave created an article,

    What does 'BOTS attempting to reconnect' mean?

    This can mean 2 things.  Option 1: It could be that you accidentally switched off the WiFi or mobile data, or otherwise lost internet connection, which causes the app to disconnect.  Option 2: It ...

  • Dave created an article,

    The percentages appear to be incorrect

    It could be that some percentages appear to be incorrect, or multiple bots are shown with the same percentages. Check the app store to ensure you have downloaded the latest version of the app. If ...

  • Dave created an article,

    It seems that there is no money on my bots

    After making a payment, it could take up to two working days before the bot will start with the amount you chose. When this takes longer than two working days, please contact our Support departmen...