I moved to another location, but my home address is still the old one in my BOTS account. What can I do to update my home address?

Don’t worry, we can help you out. Please contact our Support department at support@revenyou.io from the e-mail address linked to your BOTS account with the following details:

⦁ The last 4 digits of your IBAN (linked to your account or used to make a deposit to it)

⦁ Any official or legal document that contains/connects your name to your new address (address cards, ID cards, contracts, census certificates, etc)

The elaboration of the change request can take up to 2 business days. We will contact you when the details have been changed or if we need more information.