Do not worry, forgetting your passcode can happen! You can easily solve this in the app via "Forgot passcode".
Step 1: Start the BOTS app.
Step 2: Click on the three dots in the upper-right section of the screen.
Step 3: Click on "Forgot passcode".
Step 4: You will be sent an email with a temporary passcode and a reset link
Step 5: Enter the temporary passcode in your BOTS app.
Step 6: Enter a new passcode and confirm this new passcode.
Congratulations! You have reset your passcode. If you have any issues with the above process, please feel free to contact us for further assistance at this email address: firstname.lastname@example.org