Yes, the minimum withdrawal amount is €1 and the maximum withdrawal limit is €30,000 per 24 hours.
How long does it take for the withdrawn funds to reach my bank account?
The transfer of funds to your bank account may take up to 2-5 working days, depending on your bank or financial institution.
What should I do if the withdrawal takes longer than 5 working days?
If your withdrawal takes longer than three working days, please contact our support department at firstname.lastname@example.org from Monday to Friday between 9.00 and 18.00 on workdays. Please specify in your email that you haven't received your withdrawal yet, and mention that 5 working days have passed. Additionally, kindly provide us with the last 4 digits of your verified IBAN so that we can further investigate the issue for you.
Can I leave my money in my available funds instead of withdrawing it?
Yes, you have the option to leave your money in your “Available funds” until you want to reinvest in a bot. This will save you exit fees. The money in your available funds is invested in a stablecoin with a value equivalent to the US dollar.
Are there any fees associated with withdrawing funds from my BOTS account?
Yes, there is a one-time exit fee applied when you withdraw funds from your available funds to your verified bank account. The fee is 1.5% of the desired withdrawal amount.
Can you provide an example of how the exit fee is calculated?
Certainly! Let's say you decide to withdraw €100 from your “Available funds”. The exit fee will be calculated as follows: €100 * 0.015 = €1.5. So, the exit fee for this withdrawal would be €1.5.
We hope this FAQ article answers your questions regarding withdrawals from your BOTS account. If you have any further inquiries, please feel free to reach out to our support department during office hours via email at email@example.com.